Frequently Asked Questions

Everything you need to know about our premium Nordic sheepskin products.

Where do you ship to and what are the costs?

We offer standard and next-day delivery across the UK. Shipping is free on all orders over £50, while a flat rate of £4.95 applies to smaller orders.

How do I care for my sheepskin rug?

To maintain the natural beauty of your sheepskin, we recommend regular shaking and brushing with a metal-toothed sheepskin brush. For minor spills, spot clean with a damp cloth and specialized wool detergent.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your postage label.

Are your products ethically sourced?

Yes, all our sheepskins are sourced as a sustainable byproduct of the agricultural industry from farms that adhere to strict animal welfare standards.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.